SUBLIME COFFEE TERMS AND CONDITIONS

  • IT IS THE RESPONSIBILITY OF THE EVENT COORDINATOR TO PROVIDE ADEQUATE SPACING AND APPROPRIATE GROUND CONDITIONS IN ORDER FOR SUBLIME COFFEE TO OPERATE EFFECTIVELY
  • FOR OUTDOOR EVENTS A 240V 32A SOCKET IS TO BE SUPPLIED BY THE EVENT COORDINATOR OR A SAFE AREA TO LOCATE A DIESEL GENERATOR UP TO A MAX DISTANCE OF 20M AWAY FROM THE SET UP AREA.
  • CAREFUL CONSIDERATION IS REQUIRED WHERE GENERATOR POWER IS NEEDED TO ENSURE THE UNIT CAN BE PLACED IN A SAFE AND REASONABLE DISTANCE FROM THE PITCH LOCATION.
  • ALL CONTACT INFORMATION FOR THE DAY NEEDS TO BE SUPPLIED BY THE EVENT COORDINATOR IN GOOD TIME PRIOR TO THE EVENT.
  • FOR INDOOR EVENTS TWO 13 AMP SOCKETS WILL NEED TO BE SUPPLIED. ANY ENERGY COSTS MUST BE TAKEN IN TO CONSIDERATION BY THE EVENT COORDINATOR AT THE TIME OF BOOKING.
  • SUITABLE ACCESS TO THE SET UP AREA MUST BE CONSIDERED PRIOR TO BOOKING I.E NO STAIRS ETC.
  • FOR OUTDOOR EVENTS A FLAT FLOOR AREA MEASURING BETWEEN 3X3M AND 6M X 3M WILL BE NEEDED FOR THE MARQUEE.
  • WHERE TABLES AND CHAIRS ARE REQUIRED AN ADDITIONAL FLAT FLOOR AREA IN FRONT OF THE MARQUEE MEASURING APPROXIMATELY 4X4M WILL BE NEEDED.
  • WHERE PRE PAID ARRANGEMENTS HAVE BEEN MADE, A £50 (NON REFUNDABLE ON CANCELLATION) DEPOSIT IS REQUIRED AT THE TIME OF BOOKING. THE BALANCE IS TO BE PAID BY CHEQUE / BANK TRANSFER 7 DAYS PRIOR TO THE EVENT START DATE. SUBLIME COFFEE MAY NOT ATTEND ANY EVENT WHERE NO MONEY HAS BEEN RECEIVED WITHIN THE SET TIME. .
  • CANCELLATION ARRANGEMENTS – THE £50 DEPOSIT IS NON REFUNDABLE ON CANCELLATION. WHEN ANY EVENT HAS BEEN CANCELLED BY THE ORGANISER THE FOLLOWING APPLIES;

M ORE THAN 7 DAYS NOTICE – DEPOSIT TAKEN AS CANCELLATION CHARGE
BETWEEN 5 AND 7 DAYS NOTICE – 50% REFUND
LESS THAN 5 DAYS NOTICE – 20% REFUND

  • WHERE AN EVENT HAS BEEN CANCELLED AT SHORT NOTICE BY SUBLIME COFFEE DUE TO UNFORSEEN CIRCUMSTANCES A FULL REFUND WILL BE MADE.
  • SUBLIME COFFEE NEED TO BE GIVEN ADEQUATE SET UP TIME OF BETWEEN 1 HOUR AND 1 HOUR 30 MINUTES DEPENDING ON THE SIZE OF THE EVENT. THIS WILL ALSO APPLY AT THE END OF THE EVENT.
  • IT IS THE RESPONSIBILITY OF THE EVENT COORDINATOR TO ENSURE WHERE POSSIBLE THE EVENT IS NOT OVER CATERED FOR IN TERMS OF REFRESHMENTS.
  • WHERE VEHICLES ARE NOT ALLOWED ON SITE A SUITABLE PARKING AREA NEEDS TO BE AVAILABLE FOR A CAR AND TRAILER TO BE WITHIN ¼ MILE OF THE SET UP AREA.
  • INDOOR EVENTS - WHERE POSSIBLE A SUITABLE AREA TO WASH SMALL COFFEE MACHINE COMPONENTS MAY BE REQUIRED AT THE END OF THE EVENT.